Course Code: REL-PAY-0-PPCC
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2025
Learning Objectives:
Define care coordination, its components, and process.
Describe the consequences of uncoordinated care.
Describe how care coordination can improve health and reduce healthcare costs.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Care Coordination and Case Management
Meet Rennetta
Care Coordination
Care Coordination Elements
Why is Care Coordination Necessary?
Care Fragmentation
Fragmentation Examples
Impact of Fragmentation
Gaps in Care
Bridging the Gaps
Care Coordination Approaches
Results of Care Coordination
Case Management
Benefits of CM
CM Principles
Case Manager Principles
Goals of CM
What Is The Difference?
The Chronic Care Model
Disease Management
Self-Management
Review
Summary
Section 3: Care Coordination Process and Vendors
Participants
Plan of Care
Evaluation of Care
Cost-Effective Care
Care Coordination Vendors
Private or Public
Medicare
State Medicaid Programs
Department of Veteran Affairs (VA)
Private Sector Efforts
Overcoming Barriers to Care Coordination
Review
Summary
Section 4: Social Determinants of Health
Overview
Impact of SDOH
Economic Stability
Education Access and Quality
Healthcare Access and Quality
Neighborhood and Built Environment
Social and Community Context
Systems-Based Interventions for SDOH
Healthcare Provider-Level Interventions for SDOH
Review
Summary
Section 5: Conclusion
Course Summary
Course Contributor(s)
Resources
References
Writer: Cathryn Ayers, RN
Cathryn Ayers, RN, MSN has nearly 10 years of critical care experience. She was active in multiple committees to improve patient safety, executed staff education activities, and managed the new graduate orientation program for those entering intensive care units. Cathryn obtained a license for massage and bodywork therapy in 2012 and graduated from the University of North Carolina at Greensboro in 2016 with a Master of Science in Nursing Education. She has provided telephonic case management services and developed program materials to facilitate positive outcomes for people with rare conditions across the United States. Cathryn has a passion for teaching and helping others to be their best.
Target Audience:
The target audience for this course is: Care and Case Managers; Medical Providers; Nursing Personnel; in the following settings: Hospitals: Acute.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.