Course Code: REL-ACU-0-QSDDQM
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2025
Learning Objectives:
Identify agencies that promote quality management.
Interpret charts used for quality display.
Identify various data collection strategies.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Healthcare Quality Measurement
The General Hospital
Kendra
Quality Improvement (QI)
Benchmarks
Quantitative vs. Qualitative Data
Data Collection Strategies
What Type of Data to Collect?
Organizations that Focus on Quality and Safety
Summary
Section 3: Visualizing Data
Bar Graphs
Kendra
Histograms
Kendra
Scatter Plots
Run Charts
Kendra
Tables
Data Dashboards
Scorecard
Summary
Section 4: Clinical Vignette
General Hospital
Section 5: Conclusion
Course Summary
Course Contributors
ReferencesWriter: Zeliha Ozen, MSN, RN, CCRN, CNL
Zeliha has extensive experience in critical care nursing in acute care hospitals, including cardiac intensive care (CICU) and medical intensive care units (MICU). She has served in various roles, including educator, preceptor, charge nurse, and advanced critical care life support (ACLS) instructor. She has extensive experience as a code nurse for a 900-bed hospital. Zeliha has been a lung transplant coordinator for around five years and was responsible for pre-transplant care, waitlist management, and post-lung transplant care. Zeliha has worked on cutting-edge transplant organ procurement initiatives such as Ex-Vivo Lung Perfusion (EVLP) and has managed patients in a hospital that performs around 100 transplants annually. Additionally, Zeliha has served as quality chair council for the heart and vascular services and has worked on several quality initiatives for the service line, such as infection control, cardiac education, nursing resiliency, and nursing onboarding. She has served on various leadership councils in the CICU. She earned a Bachelor of Science in Nursing from Saint John University in Rochester, New York. She has a Master of Science in Nursing and a Master’s in Clinical Nurse Leadership (CNL) from Queens University in Charlotte, North Carolina. She is also certified as a Critical Care Nurse (CCRN).
Target Audience:
The target audience for this course is: Nursing Personnel; in the following settings: Hospitals: Acute.
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To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.